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Terms & Conditions

Please read these terms carefully before booking your spiritual journey with Sarvagya Yatra. They govern our relationship with you.

Last Updated: December 2025
Booking Policy Payment Terms Cancellation & Refunds ID & Documents Code of Conduct Liability

1. Booking Policy

Welcome to Sarvagya Yatra. By booking a tour with us, you agree to the following:

  • All bookings are subject to availability of hotels, boats, and transport.
  • A booking is considered "Confirmed" only after receiving the advance token amount.
  • Customized packages may require different booking conditions which will be communicated via email.

2. Payment Terms

To secure your reservation, the following payment schedule applies:

30% At the time of Booking
50% 15 Days before Arrival
20% On Arrival (Cash/UPI)

3. Cancellation & Refund Policy

We understand plans change. However, due to prepayments made to hotels and vendors, cancellation charges apply:

Time of Cancellation Refund Amount
30+ Days before travel 90% Refund
15-29 Days before travel 50% Refund
7-14 Days before travel 25% Refund
Less than 7 Days No Refund

*Processing fees of 5% may apply on all refunds. Refunds are processed within 7-10 working days.

4. Identification & Documents

  • It is mandatory for all guests (including children) to carry a valid Government ID proof (Aadhar Card, Voter ID, Driving License, or Passport).
  • PAN Card is NOT accepted as valid address proof by hotels in India.
  • For foreign nationals, a valid Passport and Visa are mandatory.

5. Spiritual Code of Conduct

Since Varanasi (Kashi) is a holy city, we request guests to respect local traditions:

Please Note: Consumption of Alcohol and Non-Vegetarian food is strictly prohibited within the Kashi Vishwanath Temple corridor and near the Ghats.
  • Modest clothing is recommended while visiting temples.
  • Footwear must be removed outside temple premises.
  • Photography is restricted inside the inner sanctum of major temples.

6. Limitation of Liability

Sarvagya Yatra acts as an agent for hotels, transporters, and contractors. We shall not be held responsible for:

  • Delays or alterations in the program due to natural hazards, flight/train cancellations, weather, sickness, or political unrest ("Force Majeure").
  • Any loss, injury, or damage to person or property during the tour.
  • Any extra costs incurred due to unforeseen circumstances must be borne by the guest directly.