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Privacy Policy

Your privacy is sacred to us. Learn how Sarvagya Yatra collects, uses, and protects your personal data.

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1. Information We Collect

To provide you with seamless travel services in Varanasi, we collect the following types of information:

Personal Details

Name, Phone Number, Email Address, and Postal Address.

Travel Documents

Govt ID Proofs (Aadhar/Passport) required for Hotel & Temple bookings.

2. How We Use Your Data

Your data is used strictly for organizing your Yatra (Trip). We do NOT sell your data to third-party advertisers.

  • Booking Execution: To reserve hotels, cabs, and boat rides in your name.
  • Communication: To send booking confirmations, itinerary updates, and payment receipts.
  • Legal Compliance: Submitting guest details to local authorities/police (mandatory for hotels in Varanasi).
  • Support: To assist you during your trip via WhatsApp or Call.

3. Third-Party Sharing

We only share your necessary details with our trusted operational partners to fulfill your service request:

Note: We share only what is required. For example, your driver needs your Name/Phone, and the Hotel needs your ID Proof.

4. Data Security

We implement industry-standard security measures to protect your personal information.

  • Our website is secured with SSL Encryption (HTTPS).
  • Payment transactions are processed through secure gateways (Razorpay/Stripe); we do not store your card details.
  • Digital copies of ID proofs are deleted from our local systems 30 days after your trip completion.

5. Cookies Policy

Our website uses temporary cookies to enhance your browsing experience (e.g., remembering your language preference or login status). You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

6. Privacy Concerns?

If you have any questions regarding your data or wish to request data deletion, please contact our Grievance Officer:

Email: sarvagyayatra929@gmail. com

Address:Surya Villa, Rathyatra - Mahmoorganj Rd, chauraha, Bhelupur, Varanasi, Uttar Pradesh 221010